Returns & Exchanges
At TGC Collectables, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for items in their original, unopened condition. Please note that due to the nature of collectables, tamper-evident seals must remain intact to qualify for a full refund.
Return Process
- 1.Initiate Your Return
Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.
- 2.Prepare Your Package
Securely pack the items in their original packaging, ensuring all protective materials are included to prevent damage during transit.
- 3.Ship the Item
Affix the provided return label or use a tracked shipping service to send the package back to our centralized processing warehouse.
- 4.Receive Your Refund
Once our experts inspect the item's condition, we will process your refund to the original payment method within 5-7 business days.
